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Retail Manager


Location(s):  Delivery details below

Retail Manager (formerly titled Retail Manager - Grocery Industry) is an applied certificate program that meets the training needs of current and aspiring managers in the independent retail sector.

This program is delivered off campus at selected regional college locations throughout Saskatchewan.

You will develop entrepreneurship and small business management skills specific to the independent retail industry.

Graduates must achieve at least 60% in each course and a grade of "credit" on the practicum.

Length: 20 weeks


Career Opportunities

Graduates are prepared to supervise and coordinate the activities of retail salespersons and sales clerks, cashiers, grocery clerks, store shelf stockers and other elemental sales occupations.

For more information about career opportunities related to this program, contact Student Employment Services at the campus nearest you.

Program Details

Start Date(s): Varies

For more information, contact Betty Makelki at (306) 765-1763.

Apply Now

Admission Requirements



Applicants who do not possess the academic qualifications for a program may be admitted if evidence of probable success can be established through a special admission assessment. Interested individuals should still apply. Applicants are automatically considered for special admission. However, some specific admission requirements may still need to be met. Refer to the ACCUPLACER© cut scores and Post Secondary Success Requirements for this program below, and review additional details concerning Special Admission.



ACCUPLACER ©     

ACCUPLACER© Cut Scores
for this program

80Arithmetic
75Reading
75Sentence
Post-Secondary Success

Post-Secondary Success Requirements
for this program

One year post-secondary studies


Admission Method

First Qualified/First Admitted

The First Qualified/First Admitted (FQFA) process is used for the majority of SIAST programs. When we determine that you meet the program's admission requirements, you will be offered admission based on the date you fully qualify for the program. The earlier you provide the appropriate documents and information that qualify you for admission to the next intake, the earlier you might begin your studies. Your application, once qualified, is always considered for the next intake.

Applicants to programs with multiple intakes in an academic year remain in the application pool until the last intake for that academic year has begun. Programs using the FQFA process receive applications year round and maintain an application pool for each academic year. Qualified applicants who are not offered a seat must reapply for the next academic year.

Sponsored programs or programs targeted to specific groups do not accept applications year round or maintain an application pool.

Learning Method(s)

SIAST offers a variety of learning methods for course delivery. The following learning methods are available for some of the courses in this program.
      Classroom
      Clinical/Practicum
      Home Study
      Online
      Work-based Training

Please refer to the course descriptions for course specific learning methods.


Prior Learning Assessment and Recognition (PLAR) Availability

SIAST recognizes that adults learn in many different ways and through many different means. This includes acquiring knowledge and skills through life and work experience or non-formal training.





Transfer Credit

Many SIAST students benefit from transferring credit. You may be eligible to transfer credit from or to another college or university. Find out more about transfer credit options.



  • BKPG 140  Bookkeeping for Small Business
  • The course provides an introduction to bookkeeping. You will learn how to set up a bookkeeping system, record transactions, post to ledgers, prepare adjusting and closing entries, and prepare financial statements. The course content includes payroll, government remittances and bank reconciliations. You will gain hands-on experience by actually working through a set of books.

    3.0 Credit Units
    51.0 Lecture hours

    Learning Method(s): Lecture/Theory, Correspondence-Structured Time, Online/Blackboard


  • BUS_ 148  Negotiations
  • The course provides an introduction to negotiating strategies and tactics. You will also practice negotiating skills.

    1.0 Credit Units
    12.0 Lecture hours
    3.0 Lab hours

    Learning Method(s): Lecture/Lab


  • BUS_ 153  Credit and Collections
  • You will study the basics of credit and collections. Your studies will include the forms of credit, credit evaluation process and the collection process.

    1.0 Credit Units
    12.0 Lecture hours
    3.0 Lab hours

    Learning Method(s): Lecture/Lab


  • BUS_ 158  Loss Prevention
  • You will learn about loss prevention in the retail sector (including the legal implications for the retail worker). You will also learn how to most effectively monitor for loss prevention and how to perform counterfeit detection.

    1.0 Credit Units
    12.0 Other hours

    Learning Method(s): Lecture/Lab


  • COAP 107  Point of Sale Software and Automated Banking System
  • You will learn how to handle cash and use point-of-sale machines to utilize debit and credit cards, and as a method of maintaining inventory control.

    1.0 Credit Units
    15.0 Other hours

    Learning Method(s): Lecture/Lab


  • COMP 170  Basic Computer Operation
  • You will be introduced to the basics of computer concepts. Topics you will study include computer components, hardware and software, working in a graphical user interface, file management, word processing and the Internet. The general skills you learn in this course will prepare you for further courses such as word processing, spreadsheets and presentation graphics.

    1.0 Credit Units
    15.0 Other hours

    Learning Method(s): Lecture/Lab, Work Based Delivery, Prior Learning, Correspondence-Structured Time, Correspondence, Online/Blackboard Individual, Online/Blackboard

    Equivalent Course(s):   COAP 342    COMP 182   


  • FIN_ 145  Financial Statement Analysis
  • You will examine strategies that use ratios to evaluate financial statements. You will also examine methods for conducting a trend analysis and make comparisons to industry standards.

    1.0 Credit Units
    15.0 Lecture hours

    Learning Method(s): Lecture/Theory


  • FIN_ 146  Locating Financing
  • The course describes the methods used to finance a business. You will investigate sources of financing, learn how to approach lenders and examine the basic forms of collateral security. You will also prepare a statement of projected costs and sources of funding for your business.

    1.0 Credit Units
    9.0 Lecture hours
    6.0 Lab hours

    Learning Method(s): Lecture/Lab, Correspondence, Online/Blackboard

    Prerequisites:
    BUS 154 Minimum Grade of 60 (concurrent)


  • FIN_ 150  Small Business Financial Projections
  • You will use a spreadsheet program to plan and prepare financial documents required in a small business. These documents form the basis for making financial decisions and for discussions with financial institutions, government representatives or other interested parties.

    3.0 Credit Units
    9.0 Lecture hours
    36.0 Lab hours

    Learning Method(s): Lecture/Lab


  • FUEL 140  Safe Fuel Handling
  • You will learn procedures for safe handling and storage of common fuels in a retail setting. The course content includes the responsibilities of managers related to staff on the safe storage and handling of fuels in a commercial setting. The course content addresses methods for dealing with spills or leaks.

    1.0 Credit Units
    15.0 Lecture hours

    Learning Method(s): Lecture/Theory


  • HR__ 146  Human Resources for the Retail Sector
  • The course includes identifying human resource requirements, diversity issues in the workplace, creating job descriptions, hiring staff and managing performance. As part of hiring staff, you will learn how to critique job applications/resumes. You will examine the issues of compensation, discipline, training plan development and labour standards. You will also select a professional support team.

    2.0 Credit Units
    30.0 Other hours

    Learning Method(s): Lecture/Lab


  • MGMT 150  Leadership
  • You will review and practice aspects of leadership, including motivation, delegation, teamwork, and decision making, in the context of small business.

    1.0 Credit Units
    12.0 Lecture hours
    3.0 Lab hours

    Learning Method(s): Lecture/Lab


  • MKTG 148  Selling Skills
  • You will learn about the importance of selling skills in small business. You will examine the attributes of successful salespeople, identify the skills involved in the sales process and develop a sales plan. You will practice selling and dealing with objections.

    1.0 Credit Units
    18.0 Other hours

    Learning Method(s): Lecture/Lab, Online/Blackboard

    Equivalent Course(s):   TOUR 141   


  • MKTG 153  Marketing Research
  • You will learn how to conduct marketing research. You will learn how to describe the target market, industry, competition, and external factors for your business.

    3.0 Credit Units
    12.0 Lecture hours
    33.0 Lab hours

    Learning Method(s): Lecture/Lab, Correspondence, Online/Blackboard


  • MKTG 157  Marketing for the Retail Sector
  • You will examine the four Ps of marketing (product, place, price and promotion). You will learn how to combine these ingredients into a marketing program for a small retail business. You will also learn about group buying and group purchasing power.

    3.0 Credit Units
    45.0 Other hours

    Learning Method(s): Lecture/Lab

    Prerequisites:
    MKTG 153 Minimum Grade of 60


  • ORTN 145  Introduction to the Retail Industry
  • You will be introduced to the retail sector by examining the potential for career advancement. You will gain an understanding of the importance of the relationship between the mission statement of your business and success.

    1.0 Credit Units
    15.0 Other hours

    Learning Method(s): Lecture/Lab


  • PD__ 143  Professionalism
  • Your studies will focus on the importance of professionalism in the operation of a small business. You will explore the following topics: ethics, time and stress management, professional development, public image, and social responsibility.

    1.0 Credit Units
    12.0 Lecture hours
    3.0 Lab hours

    Learning Method(s): Lecture/Lab


  • PR__ 145  Customer Service
  • You will examine the value of customer service and retention of customers through the provision of excellent service. The course content includes the principles of good customer service, telephone skills, handling complaints, and dealing with difficult people.

    2.0 Credit Units
    24.0 Lecture hours
    6.0 Lab hours

    Learning Method(s): Lecture/Lab, Online/Blackboard


  • PRAC 102  Practicum
  • You will spend four weeks in a grocery retail business. You will have an opportunity to observe the operations of the business and put your training to use.

    8.0 Credit Units
    120.0 Other hours

    Learning Method(s): Clinical/Practicum-Individual

    Prerequisites:
    BUS 148 Minimum Grade of 60 and BUS 153 Minimum Grade of 60 and BUS 158 Minimum Grade of 60 and COAP 107 Minimum Grade of 60 and COMP 170 Minimum Grade of 60 and FIN 145 Minimum Grade of 60 and FIN 146 Minimum Grade of 60 and FIN 150 Minimum Grade of 60 and HR 146 Minimum Grade of 60 and MGMT 150 Minimum Grade of 60 and MKTG 148 Minimum Grade of 60 and MKTG 157 Minimum Grade of 60 and ORTN 145 Minimum Grade of 60 and PD 143 Minimum Grade of 60 and PR 145 Minimum Grade of 60 and SFTY 151 Minimum Grade of 60 and SYST 147 Minimum Grade of 60


  • SFTY 151  Food Safety (National Sanitation Certificate)
  • You will complete a provincially recognized food safety course learning how to safely and hygienically handle food products. You will learn about the responsibility for keeping informed about food recalls, labelling regulations, and the traceability of food products.

    1.0 Credit Units
    12.0 Other hours

    Learning Method(s): Lecture/Lab


  • SYST 147  Automated Accounting
  • The course describes the procedures for using the following Simply Accounting modules: the company, receivable, payable, payroll, inventory, and banking. You will have the opportunity for hands-on practice in a computer lab setting.




    3.0 Credit Units
    48.0 Lab hours

    Learning Method(s): Lecture/Lab, Online/Blackboard

    Prerequisites:
    BKPG 140 Minimum Grade of 60



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